Services

The terms and conditions described in this document apply to all sales from Express Fire Equipment Ltd including telephone, fax, website and in person orders.

All purchases made from Express Fire Equipment Ltd are subject to the terms and conditions detailed here unless specified in writing by an authorised representative of Express Fire Equipment Ltd.

Express Fire Equipment Ltd. reserves the right to make amendments to these terms and conditions at any time.

Company information:   Products are supplied by Express Fire Equipment Ltd.
Company Reg No:   04183211
Trading Address:   Units 3-4 Mersey Road Industrial Estate
Mersey Road North
Failsworth
Manchester
M35 9LU

Pricing

Published prices do not include VAT, insurance, carriage, packaging or administrative charges all of which may be added to the net price of goods where applicable. All prices are quoted in UK pounds (£) sterling and payment should be made in this currency.

Prices as detailed in our current price catalogue replace all previous pricing information. Express Fire Equipment Limited reserves the right to change product prices and specifications without prior notice. Variations to the published prices may only be issued by an authorised representative of Express Fire Equipment Ltd. and may be valid only for a specified time period based upon minimum order requirements.

Quotation request

Only written quotations signed by a Director of Express Fire Equipment Ltd are valid. All quotations are valid for a period of 7 (seven) days from date of issue unless otherwise stated. Quotations are only valid for one order and subsequent invoices for the same products will be charged at the standard catalogue price.

Ordering

Orders from customers can be accepted in person, by telephone and by fax or email. All orders should be accompanied by an official purchase order which will be requested at the time of ordering. If no purchase order is supplied by the customer, the name of the person placing the order will be accepted as a purchase order. Responsibility for providing a purchase order rests solely with the Customer and Express Fire Equipment Ltd. accepts no responsibility for goods ordered without a purchase order.

Product & Information Alterations

Express Fire Equipment Ltd. reserves the right to make alterations to or withdraw products without notice or liability. Express Fire Equipment Ltd. reserves the right to substitute goods of the same or higher value.

Suitability of Products

Express Fire Equipment Ltd. makes no representation that any product or service referred to in our catalogue or web site will be appropriate for use in locations other than those implied. It is the responsibility of the Purchaser to locate, use and maintain equipment in accordance with their responsibilities.

Warranties

The warranties offered on products sold by Express Fire Equipment Ltd. vary according to product. Please ask for more information when you order. All warranties and guarantees are subject to compliance with the manufacturer’s standard operating and maintenance instructions.

VAT

VAT is not included in the published price. VAT is charged at the current rate of 17.5%

Payment Terms

Our terms are strictly 30 days net, except by prior agreement with an authorised representative of Express Fire Equipment Ltd. An official invoice will be sent once the goods have bee despatched. Non-account customers ­ payment must be received and cleared before the order is despatched and payment may be remitted by cash, cheque or debit/credit card. All payment must be made in UK £ Sterling and payment must include VAT at the current rate.

Returning Goods

Goods which have been ordered in error, may be returned subject to a 20% handling charge plus appropriate carriage fees. A returns request form should be completed and enclosed with all returned goods. All goods must be returned to us in their original packaging and must be as new in suitable condition for re-sale. All refunds will be credited to your account within 28 days of returning the goods. Claims for damage or deficiency must be notified within 3 days of receipt of goods and Express Fire Equipment Ltd. is not able to accept claims for damaged items that have been signed for as in good order.

Non-stock items

Express Fire Equipment Ltd. is able to source and supply non-stock items for our customers. All non-stock items supplied are excluded from our returns policy and are non-returnable unless faulty.

Delivery

All goods are despatched by a third party courier service and must be signed for upon receipt by the customer. All deliveries should be checked as being in good order before being accepted by the customer.

Normal delivery is next-day for package deliveries and 2-3 days for pallet orders (UK mainland only) and is subject to the following charges. All prices are quoted excluding VAT.

Parcel orders:

Parcel orders are charged at £8.50 per consignment up to 20kg, + £0.20 per kilo thereafter. Parcel orders over £250.00 are carriage free.

Pallet orders:

Pallet orders are charged at £42.00 per pallet for orders under £500.00. Pallet orders over £500 are carriage free. For next day service an additional charge of £16.00 is payable on all pallet orders.

Delivery to Northern and Southern Ireland
Prices to Northern and Southern Ireland are as follows:


Northern Ireland
24 hours   £20.00 per consignment up to 20 kilos.
Additional weight thereafter £0.85 per kilo
2/3 days   £13.00 per consignment up to 20kilos
Additional weight thereafter £0.28 per kilo
Southern Ireland
24 hours   £20.00 per consignment up to 20 kilos.
Additional weight thereafter £0.85 per kilo
2/3 days   £13.00 per consignment up to 20kilos
Additional weight thereafter £0.28 per kilo

(Deliveries to Southern Ireland are not subject to VAT).

Timed deliveries including deliveries at weekends are subject to additional charges, and must be requested by official purchase order.

We offer a third party despatch service free of charge. You need to supply a copy of your delivery note and any other information by fax or email.

No deliveries can be guaranteed and Express Fire Equipment Ltd. is unable to accept responsibility for late deliveries beyond our control.

Transfer of Ownership

Express Fire Equipment Ltd. retains the ownership of all goods until payment in full has been received. Until payment has been received in full, Express Fire Equipment retains the right to request the return of goods and to take reasonable steps to recover any goods/monies owed to us.

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